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Help / Support

If trading no longer feels controlled, take action early. These steps are intended to protect your money, account, and wellbeing.

Do not deposit more money to recover losses.

Practical steps

  • Take an immediate trading break.
  • Review your deposits and trading history.
  • Set personal limits before returning.
  • Speak to someone you trust.
  • Contact HP Traders support through official account channels.
  • Seek independent financial or professional help.
  • Do not deposit more money to recover losses.

Support

For account support, contact HP Traders through the official support channel inside your account dashboard. If support tickets are enabled for your account, use the support ticket page. Do not share passwords, full tokens, private keys, card details, or verification codes through unofficial channels.
HP Traders does not provide medical, psychological, legal, tax, or financial advice.