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Privacy Policy

Your trust matters. This policy outlines how HP Traders handles personal, account, transaction, and technical data.

Do not share passwords, verification codes, private keys, or full payment credentials through unofficial channels.

Scope

This Privacy Policy explains how HP Traders collects, uses, stores, and protects personal and account-related information when you use our platform.

Data we collect

  • Identity and profile information you provide during registration or verification.
  • Account activity such as deposits, withdrawals, trade records, and support conversations.
  • Technical and security data, including device, browser, IP, and login activity.
  • Compliance and fraud-prevention data required to satisfy legal and operational controls.

How we use data

  • Operate accounts, wallets, deposits, withdrawals, and trading features.
  • Provide customer support and service notifications.
  • Prevent fraud, abuse, unauthorized access, and financial crime.
  • Comply with legal, regulatory, audit, and security obligations.

Data sharing

HP Traders may share necessary information with payment providers, infrastructure vendors, analytics and security partners, and legal authorities where required by law or for legitimate security and compliance purposes.

Cross-border processing

HP services may process data across the group structure, including Norway and regional branch jurisdictions. Cross-border processing is performed for account operations, compliance, security, support, and payment or trading workflows.

Security

HP Traders uses technical and organizational controls to protect data against unauthorized access, loss, alteration, misuse, and disclosure. No online system is completely risk-free, and users remain responsible for account credential security.

Retention

We retain records for as long as needed to operate services, resolve disputes, satisfy audits, enforce agreements, and meet legal or regulatory retention requirements.

Your choices

You may request updates or corrections to account information through official support channels. Some records cannot be deleted immediately where retention is required by law, fraud controls, or financial audit requirements.

Policy updates

HP Traders may update this Privacy Policy from time to time. Material updates will be reflected on this page and may be communicated in-platform where required.

Contact

For privacy questions, use the official support and contact channels available inside HP Traders.